FAQs

Good question! Props on your thoroughness. The "Other Carbohydrates" listed in the Nutrition Facts are carbohydrates in our ingredients that are not classified as Sugars or Fiber on the label. These are mainly from the starches in ingredients such as oats, flour, bran, apples and plums.

Natural flavors include the essential oils, essence, or products that come from roasting foods such as fruits, vegetables, and even leaves and bark. The term "flavors" is used because the oils, essence, and products’ main function is to provide flavor – rather than nutritional value – to Fiber d'Lish bars. While these flavors are extracted from their full ingredients, they are 100% natural and don’t contain any artificial additives.

We recommend starting with one bar a day, if your body isn’t used to getting your daily recommended value of fiber. Fiber d'Lish bars are gentle and effective. You should experience less strain during bowel movements and more regularity though. As with any new food you add to your diet, moderation is key. Be sure to drink at least 8 glasses of water per day as you increase your fiber intake.

Yes, you can. Just log in to your Club account to change your next shipment date or adjust how often you would like to receive your bars. You can delay your next shipment date up to two months, or set your Club Order to ship less frequently. Club orders can be shipped every 2, 4, 6 or 8 weeks.

After you log in, please visit your Club page to cancel your membership. Please allow 1 business day for your cancellation to become effective. If your current month’s order has been shipped, your cancellation will take effect with next month’s order. If your current month’s shipment is not scheduled to go out within the next day, your cancellation will be effective with your current shipment.

It’s simple. When you join the Club, you’ll get 30 or more Fiber d'Lish Bars delivered right to your door with each Club Order. Club benefits include Free Shipping and a 30% discount off the cost of individual bars. As a member, you’ll be able to change:

• Your next shipment date
• How often you receive your bars
• Your flavor mix
• How many bars you want

You can even cancel your membership at any time, online. Learn more here.

We love to hear your feedback! All you have to do is email contact@nugonutrition.com to get in touch. You can also drop us a line on social media through Facebook, Twitter, Pinterest, and Instagram.  Or call us at 1-888-421-2032. We're around to answer the phone weekdays 8:30 a.m. to 5:00 p.m. EST, and if you leave us a message during off-hours, we'll make sure to get back to you!

We sure are! You can find us on all of those! We're @NuGoFiber on Twitter, Instagram and Pinterest, and at Facebook.com/NuGoFiber.

If you head to our Find A Store locator, you'll be able to find a store near you that sell Fiber d'Lish bars! Or, you can always shop directly through our website, where every flavor is always in stock.

Charges vary depending on the size of your order. Use the handy chart below to figure out what your shipping charges would be. All shipping charges are calculated before coupon codes or other discount are added.

Order Total	UPS Ground
up to $25	$4.95
$25.01 – $75	$6.95
$75.01 and up	FREE Shipping
Sample Packs	FREE Shipping
Club Orders	FREE Shipping

Sorry to hear that! Please use send us a message at contact@nugonutrition.com and include your order number and a description of the damaged item(s), or call us at 1-888-421-2032 with the same information. We’ll follow up with the next steps. In the meantime, please don’t throw the damaged items away! We may request that you send them back to us.

Log in to the My Account section. You can make any changes to your account there, including your e-mail address and password.